Return Policy
Return / Exchange Policy
We want you to be 100% satisfied with your purchase
Return / Exchange Window
You can request a return or exchange within 7 days of receiving your order.
Condition
Items must be unworn, unwashed, and with all original tags attached.
Exchange
If you need a different size, select “Exchange” on our return form, and we’ll guide you step by step.
Refund
For returns, an amount of ₹99 will be deducted from your refund for processing charges. Refunds will be issued to your original payment method within 3–5 business days.
Process
- Go to our Return / Exchange Page
- Enter your Order Number and Phone or Email
- Choose Return or Exchange
- Follow the instructions to ship back your item
Need Help?
Contact us at support@thelwals.com or call +91-9888498232