Return Policy

Return / Exchange Policy

We want you to be 100% satisfied with your purchase

Return / Exchange Window

You can request a return or exchange within 7 days of receiving your order.

Condition

Items must be unworn, unwashed, and with all original tags attached.

Exchange

If you need a different size, select “Exchange” on our return form, and we’ll guide you step by step.

Refund

For returns, an amount of ₹99 will be deducted from your refund for processing charges. Refunds will be issued to your original payment method within 3–5 business days.

Process

  1. Go to our Return / Exchange Page
  2. Enter your Order Number and Phone or Email
  3. Choose Return or Exchange
  4. Follow the instructions to ship back your item

Need Help?

Contact us at support@thelwals.com or call +91-9888498232