Shipping policy

Last updated: 14-08-2025

At The Lwals, we’re committed to delivering your order quickly and securely.

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1. Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

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2. Shipping Methods & Delivery Time

We offer standard shipping across India:

• Metro Cities: 3–5 business days

• Other Locations: 5–8 business days

Please note: Delivery times are estimates and may be affected by courier delays or unforeseen events.

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3. Shipping Charges

• Orders above ₹999 – Free Shipping

• Orders below ₹999 – ₹100 flat rate

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4. Tracking Your Order

Once your order is shipped, you’ll receive a tracking link via email/SMS so you can monitor delivery progress.

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5. Address Accuracy

Please ensure your delivery address is correct when placing an order. We are not responsible for non-delivery due to incorrect or incomplete addresses.

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6. International Shipping

Currently, we only ship within India.

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7. Lost or Damaged Parcels

• If your order is lost or damaged during shipping, please contact us within 48 hours of delivery with photos (if applicable).

• We will investigate and offer a replacement or refund where applicable.

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8. Contact Us

For shipping-related queries, contact us via our Contact page or email Laljiknitwear@gmail.com .

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